Outlook
Problems
1) Too much e-mail? There is a 2 Gig limit on email pst
files
How do you check on the size?
First find the file. This can be done via the find file command
found by clicking start/search and look for *.pst
Which might find it in a locations such as:
C:\Documents and Settings\YourUserName\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst
Where YourUserName is the name you sign on to Windows as. It is
sometimes given a default of owner.
2) File is under
the 2 gig limit and you are still wonky?
When in Outlook go to help/detect
& repair -- this might help.
3) When all else fails you can try going to the start button/settings/control
panel/add remove programs
Reinstall Office - This will probably
require an office disk.
Other
e-mail problems
You
get an e-mail that was forwarded from a Macintosh and it comes all
busted up into a zillion files.
Request that the sender resend
the message from a new message not a forwarded message. They can
usually do this by copying from the original message and pasting
into a brand new message. This problems stems from OS/X Mail inability
to convert HTML files into Rich Text when forwarding. OS/X Mail
reads HTML but doesn't send HTML files well. We
are hoping that Apple programmers will repair this soon.
Here are some
recommendations for adapting to the ever-frequent outings
of e-mail servers
1) If you haven't
already done so sign up for at least one external e-mail account.
Gmail and Yahoo are commonly used sources for free accounts.
2) If you are
running out of space on your e-mail server get a gmail.com account.
Need to send large files? Not a problem! They give you a gigabyte
of space. I have one of these accounts and it has saved me all kinds
of grief. Gordon or I are happy to help you setting this up.
3) Learn how
to use more than one account. Outlook, Mozilla and Thunderbird all
support multiple accounts.
4) If you are
confident that the problem is with ISP-IT e-mail infrastructure
call and log your problem. They need to know where and when things
aren't right.
5) If you want
to insure that your message is readable by everyone use plain text
formatting if possible. Some mail programs do not render html. In
fact some have issues with non-text anything. It might not look
as pretty but at least text is readable.
If you receive
an unreadable file named winmail.dat try downloading this program
and using it to read it: http://www.magicwinmail.net/wmparser/
Here is an article on this problem: http://www.nwfusion.com/columnists/2004/112904drinternet.html
